For private clubs and residence teams

Every home cared for. Every owner informed.

Wellkept brings every home, every arrival and every member of your residence team into one place, on every phone, so nothing slips while owners are away.

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The challenge

Owners are away most of the year. Their homes still need someone watching.

A residence team looks after multi-million-dollar homes for owners who arrive a few weeks at a time. The work lives in a maintenance system, spreadsheets, group chats, emailed reports and people's heads. When an owner lands, the question is always the same: is the house ready?

Arrivals slip throughBooking reports arrive as PDFs and emails. Nobody sees the open ticket on Friday's arrival until Thursday night.

Tools don't talkThe maintenance system knows the tickets, a spreadsheet knows who's working, and the group chat knows the rest.

Leaks are found lateMeter data exists, but nobody reads it daily. A running toilet in an empty house wastes thousands of gallons a day.

Owners hear nothingGood work goes unreported, so the program looks like a cost instead of a service.

What Wellkept does

One place for every home, every person and every arrival

Wellkept runs your club's Home Care Program: the homes you look after for owners, the team that cares for them, and the reports that show owners the work.

Homes & arrivals

"My homes" for every Rep, tech and HVAC team
Occupancy from your in-house and forecast reports
Arrival readiness with checks, open tickets and sign-off
A page for every home: specs, vendors, photos, stays, chat
Rentals, sales and new owners

The field team

Inspections and checklists that work without signal
Schedules and zone sheets from your own spreadsheets
Ticket handoffs when someone covers for a colleague
Housekeeping requests and laundry from drop-off to ready
Service calls and outside vendors, through to billing

Club operations

Storm mode: prep and damage checks on every home
Utilities: water and power use, leak and after-rain flags
Your own weather station and the hurricane outlook
Condo associations: units, owners, insurance, layout maps
New construction tracked through to turnover

Managers & owners

Monthly owner reports showing the care each home received
Phone alerts for the moments that matter
A daily operations report for the general manager
Access by person, "view as" and a full audit log
Staff recognition with team awards

A day with Wellkept

What the team sees, hour by hour

Everyone works from the same picture, on their own phone. Nothing to install: it opens from a link and adds to the home screen.

7:15 AMA Rep opens My homes: two arrivals this week, one with an open ticket in red, and the weather with a rain-jacket tip.
9:40 AMThe meter report loads. An empty house has used over 6,000 gallons a day for three days. The Rep and the manager get a phone alert.
11:00 AMA tech closes the leak ticket in the maintenance system. Wellkept picks it up on the next sync and the arrival turns green.
2:30 PMLaundry marks the Rep's linens ready. Her phone buzzes, and she collects them on the way to the house.
5:00 PMThe Rep confirms the house is ready. The owner's monthly report records it, with photos.

Works with what you already use

It sits on top of your systems. It doesn't replace them.

Your maintenance system stays the system of record. Wellkept reads from it, adds what it doesn't know, and puts it in front of the right person.

Limble CMMS · tickets, assets, PMs HappyCo · inspections Smart meters · water, power, solar Weather station · live and history Reservations · in-house and forecast reports Staff schedules · Excel or PDF Google Sheets · vendor logs Email · digests and alerts

300+

refinements made and tested on real club operations before being offered to anyone else

staff roles, from Reps and techs to laundry, utilities, public spaces and managers

link on every phone. No app store, and it keeps working where the signal drops

Getting started

Live in about six weeks

Each club gets its own private installation and its own data. Hosting, backups, updates and support are included.

Week 1
DiscoveryWe walk your program with the residence team and collect home lists, roles and current reports.
Week 2
Load and connectHomes, owners and staff go in; your maintenance system and meters are connected.
Weeks 3–4
PilotOne team uses it daily, and their requests are built in as they come.
Week 5
TrainingEvery role trained on their own phone, with notifications turned on.
Week 6
Go liveThe whole team on Wellkept, and the first owner reports sent.

Try it yourself

Visit Tamarind Point, our demo club

Tamarind Point Golf & Yacht Club is a made-up private island with homes, owners, staff and a few months of everyday activity. Look around its Home Care Program as a Rep, a manager or the Admin.

Open the demo

Homes, arrivals and occupancy on an interactive island map
Tickets, inspections, laundry and housekeeping in motion
Water and power use with leak flags
Owner reports and the daily operations report